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MySolved Employment Verification and Proof of Income Help
An employee applies for an apartment and is asked to provide proof of current income. The employee signs in to mysolved, downloads the latest pay stub, and submits it to…
MySolved Attendance Points and Missed Punch Help
An employee arrives for a scheduled shift at 8:00 a.m. but cannot clock in because the workplace time clock is offline. The employee tells the supervisor and begins working. Later,…
MySolved PTO Balance and Time-Off Request Help
An employee signs in to mysolved and sees 64 hours of vacation. The employee requests five days off, receives manager approval, and assumes the entire absence will be paid. After…
MySolved Onboarding and New Hire Account Help
A new employee receives an email containing a mysolved onboarding invitation. The employee creates a password, signs an offer letter, enters direct-deposit information, completes tax questions, and uploads several requested…
MySolved Payroll Overpayment and Repayment Help
An employee opens mysolved and notices that a paycheck is considerably larger than usual. The employee assumes the increase is a bonus and spends the money. A week later, payroll…
MySolved Form 1095-C and ACA Coverage Help
An employee signs in to mysolved expecting to find all year-end documents beside the W-2. The W-2 is available, but Form 1095-C does not appear. Another worker receives a 1095-C…
MySolved Final Paycheck and Former Employee Access Help
An employee’s final workday arrives, and access to company email is disabled within hours. The former employee then tries to open mysolved to review the final paycheck, but the password-reset…
MySolved Expense Reports, Mileage, and Reimbursement Help
An employee uses a personal credit card to pay for a hotel during an approved business trip. After returning, the employee signs in to mysolved, creates an expense report, uploads…
MySolved Pay Stub, Gross Pay, and Payroll Deduction Help
An employee signs in to mysolved and opens a paycheck statement. The hourly rate appears correct, but the amount deposited into the bank is much lower than the gross earnings…
MySolved W-4, Tax Withholding, and Paycheck Change Help
An employee opens mysolved after receiving a smaller-than-expected paycheck. The gross pay is correct, but federal income tax withholding increased significantly. Another employee recently got married and wants to change…